Supporting Our Customers

The pressure is mounting for all businesses to reduce and eliminate emissions. The hospitality industry has historically had a dramatic impact on the environment, particularly through energy, water consumption and use of consumable goods. Sustainability is widely regarded as the key to a successful business in the 21st century, with social responsibility fast becoming a prime concern as we enter a crucial phase in dealing with the climate crisis. Together, we can demonstrate the leadership and ambition required to reach net zero and limit warming to 1.5°C.

In addition, EPC (energy performance certificates) legislation changes means commercial premises need to reach EPC level C by April 2027 and level B by April 2030. This is not an easy task and there is no ‘one-size-fits-all’ approach. But failing to meet these criteria could mean a fine of up to £150,000, resulting in otherwise great pubs and bars being forced to close their doors. Taking learnings from our own Star Pubs & Bars estate, as well as partnering with leading experts in sustainable hospitality practices, we are passionate in supporting our customers with advice and, where applicable, financial support to operate more sustainably, more efficiently and to save money.

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